Granting access to an Infor Managed Service

Users with the Admin role can grant roles and access to Infor Managed Services (IMS) contacts.
  1. Select Multi-Tenant > Contact Management.
  2. Click the Infor Managed Services tab.
  3. Click Add.
  4. Search for the email address of the Infor Managed Services contact you would like to add. This must be the exact address.
  5. Click Search.
  6. Select the contact to edit access details.
  7. In the Edit Infor Managed Services Contact dialog box, select one or multiple roles for the contact from the User Roles list.
  8. Specify the Expiration Date for the contact using the calendar widget. The expiration date can be no more than one year in the future.
  9. Click Grant.