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You must meet these prerequisites before you access CSSP:

• Register an account on Infor Concierge.
• Register yourself as a Contact for your organization. Otherwise, an error is displayed when you try to sign in to CSSP. If needed, ask your company's administrator to add you as a Contact through Infor Concierge.

Newly registered Contacts are assigned the Basic role in CSSP, which provides minimal viewing capabilities. The Contact Administrator is assigned the Admin role by default. The Admin role enables the Contact Administrator to edit the contact details of other users.