Contact management
The Contact Management page shows a list of users. An admin user
can edit users' access privileges and personal information. Basic users cannot view the
Contact Management page.
Users are synchronized every hour.
Note: You cannot edit disabled fields through CSSP directly. Disabled fields can be edited by Contact Administrators in
Infor Concierge under . To view your Contact Administrators, go to in Infor Concierge.
These tabs are displayed on the Contact Management page:
- Customer Contacts is for customer contacts that are registered for your company on Infor Concierge. Users are synchronized from Infor Concierge every hour.
- Partners is for organizations with which your company is partnered.
- Infor Managed Services is for contacts from the Infor Managed Services organization, including Customer Experience Managers and CareFor Services.