SMTP

By default, Infor applications in the cloud use Infor's email service to send notifications. You can use the SMTP Management tab of the Environments page to configure Infor applications to use your company's own SMTP server instead of Infor's default email service.

Review your application’s SMTP documentation for best results.

CSSP provides support for Basic Authentication for all email providers, and support for OAuth 2.0 for Outlook (Office 365 and Microsoft Graph).

CSSP does not validate the SMTP parameters entered. That means that if incorrect information is entered, the application that is configured for the SMTP settings cannot send emails. You must work with your IT department to ensure that the SMTP server information that is entered is correct, and that the email server is configured to accept emails from the Infor application.

These products support SMTP configuration, though this list is subject to change:

  • FPLM (PLM for Fashion)
  • IDM (Document Management)
  • IONCE
  • Infor OS Portal
  • IPM (Property Management and Construction)
  • IPS (Public Sector)
  • LN
  • SE (Supplier Exchange)
  • SUN (SunSystems Cloud)

If you notice any inaccuracies, open a case through Infor Concierge for the CSSP team to investigate: