Access control fields

Access control fields are used for granting or revoking a Contact’s access privileges. To grant or revoke access for a Contact, you must have the Admin role for your contact. See Editing an existing contact section.

These fields are used for granting or revoking a user's access privileges:

Portal access

Controls the user's ability to log into CSSP.

Subscribe to Email Notifications

Determines if the user receives notifications through email.

Subscribe to SMS Alerts?

Determines if the user receives certain notifications through text messages. To specify types of notifications, enable these options:

Subscribe to Maintenance Complete SMS Alerts?
Subscribe to Application Health Status SMS Alerts?

To enable Subscribe to SMS Alerts? option, the country and phone number must first be set for a user through Infor Concierge. If a country code is used in the phone number, be sure to include a + at the beginning, for example +1-111-111-111, or notifications may not be sent.

Primary Contact

Designates a user as a primary contact. This field is primarily for your company's own use and is not referred to by Infor.

User Roles

Controls the role of the user. Multiple roles can be selected from this field. The user gets permissions associated with each selected role.