Blackout dates and lead time for suite and environment refresh

Some CloudSuites require that refreshes must be scheduled a certain number of days in advance. There are days where refreshes cannot be scheduled, such as days where maintenance is taking place. There is a limit to the number of refreshes that can be scheduled during a certain window on a certain day. If a refresh is required during the unavailable dates, go to Infor Concierge and create a support incident.