SFTP user name and password requirements

Customer contact assigned SFTP user

An SFTP user account assigned to a customer contact. A customer contact can have only one SFTP user account assigned to it.

System SFTP user

An SFTP account not linked to a customer contact.

User name requirements

The user names for all SFTP users must satisfy these requirements:

• The user name must contain fifty characters or less.
• The user name can include both letters and numbers.
• These special characters are allowed: _ (underscore) and - (hyphen).

User name requirements

The passwords for all SFTP users must satisfy these requirements:

• The password must be at least 8 characters in length.
• The password must contain characters from three of these four categories:
  • English uppercase characters (A through Z)
  • English lowercase characters (a through z)
  • Numbers (0 through 9)
  • Non-alphanumeric characters such as !, $, #, and %