Navigating the service status page
Viewing scheduled maintenance
If maintenance is scheduled for an environment in the next seven days, then the There is upcoming maintenance list is displayed at the top of the page. There is upcoming maintenance list contains the grid with information about scheduled maintenance windows, affected products, and historical averages for the maintenance downtime.
Viewing the current status
To view information about the current status of a product or suite, observe the status that is displayed in the environment’s Status column. If the status is operational, the application is fully functional. If the status is not operational, click the environment status to view incident details. For example, when the incident began and what the historical averages for the duration of similar incidents are.
Viewing recent incidents
If one or more incidents happen in an environment in the past seven days, an asterisk is displayed next to the status name in the Status column. Click the status to view details about recent incidents, such as when the incidents began and ended.