Smart Help settings

Customize your online help experience by configuring Smart Help settings in OS Portal. Users with the required IFS Security Role can perform these tasks:

• Enable or disable Smart Help
• Add role-based exceptions or rules for Smart Help enablement so only specific users can access and view the widget
• Hide specific content channels at the tenant-level so that they are not displayed in the Smart Help pane
• Manage IFS role-based exceptions and rules at the Smart Help channel-level so that you can enable/disable a channel by IFS Role
• Set the order that the content sections are displayed in the Smart Help pane
• Rename certain channel titles