Overview

This section contains information about the purpose of Smart Help and the sources of content.

Smart Help is an in-context help tool that shows screen-specific content to serve our customers and set them up for success. Smart Help provides access to multiple types of knowledge, such as knowledge base articles, product help, support references, and training content. Custom training materials and documents can also be mapped to Smart Help.

As of October of 2024 (2024.10), Smart Help is no longer available in Infor Ming.le. You must use Infor OS Portal™ to access and use Smart Help.

In Infor OS Portal, Smart Help is a Widget that is automatically enabled.

Smart Help in Portal