Set up user access for Smart Help
To use Smart Help, users must have these roles.
- Application Access: Role or roles that give the user access to the application for which Smart Help is running. For example: CloudSuite Financials, Global HR, EAM, CloudSuite Distribution, LN, and so on.
- IDM-user: Role to access IDM and IDM API
- Infor-SuiteUser: Default role that provides access to the Infor Ming.le Portal
- MingleEnterprise: Role to access the User Details API, which is required to pass user email to the Infor Support Portal for KB links
- SmartHelpUser: Role to view Smart Help, see Adding the Smart Help security role to the Smart Help context application