Prerequisites
These are the prerequisites for using Smart Help.
Version requirements
- Infor User Adoption Platform version: 5.43 or later
- Infor Ming.le™ version: 12.0 CE or current version
Permissions
Smart Help accesses multiple content repositories. Each repository has its own permission requirements.
| Repository | Permissions required |
|---|---|
| docs.infor.com | None |
| Infor Concierge/Infor Support Portal | The email user ID used to log in to Infor Ming.le must match the email user ID for Infor Concierge/Infor Support Portal. The Infor Ming.le user must have the Ming.le Enterprise role assigned. |
| Infor User Adoption Platform | Purchased Infor User Adoption Platform license, and setup as described in this document |
| Infor Document Management | User access to Infor Document Management |
Infor OS administrator access
You must have the following administrative permissions in Infor OS applications:
- Set up applications in Infor Ming.le
- Add and configure security roles
- Configure applications in ION API Gateway