Change the Smart Help display for multiple applications

Perform this task to assign new Smart Help display settings to all applications for which not all Smart Help settings have been explicitly set.

  1. Log in to Infor Ming.le.
  2. From the username drop-down menu in the top right corner, select Admin Settings.
  3. Click Manage Context/Utility Apps.
  4. Open the row for Smart Help.
  5. Click the Settings tab.
  6. Change these settings by typing a new value into one or more of these fields:
    Landing Screen
    This value controls which panel is displayed when users access Smart Help for the first time in a session. Valid entries are Help, KB, UAP, IDM.
    UAP
    You can choose to disable the Training Materials panel if your organization does not have training materials that were developed in Infor UAP. The UAP value controls whether the Training Materials panel is available for selection on the My Content tab of Smart Help. Valid entries are Enable (panel is displayed) or Disable (panel is hidden).
    KB
    You can choose to disable the Knowledge Base view to prevent your users from having access to the Infor Support Portal Knowledge Base. The KB value controls whether the Knowledge Base tab is available for selection on the Infor Content tab of Smart Help. Valid entries are Enable, for which the tab is displayed, or Disable, for which the tab is hidden.
    Note: If your entries are not spelled correctly or are contradictory, then default selections are applied. These are Help, Enable, and Enable.
  7. Click Save.
    The new settings take effect in all applications except those for which custom settings have been explicitly set.