Which property to use for a specific user

When Infor Sales Hub is started, the settings for company, division and warehouse in 'User. Open' (MNS150) is compared with the properties – combinations available. The user information is held in the local Sales Hub database and kept synchronized with table M3 BE with the Event Hub.

The properties associated with the lowest applicable level in the table is used for the specific user. The following logic applies:

• If a record exists in the table associated with the exact company, division and warehouse of the user in MNS150, then those properties are used.

• Otherwise, if a record exists in the table associated with the exact company and division (blank warehouse) of the user in MNS150, then those properties are used.

• Otherwise, the records for the company (blank division and warehouse) associated with that of the user in MNS150 is used. This record always exists since it is created automatically and cannot be deleted.

Please note that option Infor Document Management for setting Image Database in tab General works in a different way than all the other properties.

If the setup for Infor Document Management is selected, but the search query is blank in Infor Sales Hub Properties for the applicable property level, the system continues to search for any non blank search query on the applicable higher property - levels and choses the search query for the lowest level. If no search query is found on any applicable property - level, the default search query in the grid properties is used.