Payment term – cash template
This setting controls which payment term to use when changing to a cash payment for a customer that is classified as a Contractor. If you leave the Payment Term - Cash Template blank, then customers defined as Account customer are not prompted to pay cash if their credit limit is exceeded. You can complete the order, but it will automatically go to Customer Order Stop.
This setting does not control which payment term to use for a customer is classified as a Retail customer. In that case, the payment term connected to the customer in 'Customer. Open' (CRS610) in M3 BE is used.
The customer classification in Infor Sales Hub is based on the payment term for the customer in (CRS610/J):
- Contractor: If the Cash payment parameter in 'Payment Term. Open' (CRS075/E) is set to 0 or 1
- Retail: If the Cash payment parameter in 'Payment Term. Open' (CRS075/E) is set to 2.