Change fulfillment

A Pen icon is available for each basket line. When you click it, the Change Fulfillment dialog box is opened. The dialog contains two fields which can be used to change values on the basket line:

  • Delivery Method: The available delivery methods shown in this drop-down menu are all the available delivery methods in 'Delivery Method. Open' (CRS070). The information is retrieved using API CRS175MI.LstGeneralCode with constant value MODL as input.

    You can set up a filter on delivery methods by using the functionality in Delivery Method – Filter section, in the General tab in Infor Sales Hub Properties. The filter setting is applied here. If the filter is used, and the default delivery method is not set up to be included in the filter, the default delivery method is blank. You can then manually set the delivery method of the order line to a delivery method included in the filter.

    Note: Any route settings in M3 Business Engine may result in a different delivery method on the actual customer order line in M3 Business Engine.
  • Delivery date: A date picker is available.

    When you click the SUBMIT button, the Shipment panel is opened again. The values are updated for the basket line and the grouping of the lines is updated, if applicable.

    You can also change fulfillment for a group of basket lines. To do this, click the Pen icon associated with the group. This option opens the Change fulfillment dialog box and the changes made in the dialog are applied to all basket lines in the group.