Defining the search criteria for Return Material Authorizations

Use this page to specify the search criteria for the Return Material Authorizations (RMAs). The RMA related information such as the RMA number, order date, authorization date and extended price is displayed

  1. Select Receipts > View RMAs. The RMA List page is displayed.
  2. Specify this information:
    Buyer
    The name of the customer.
    Facility
    The name of the location that issues the demand for the parts.
    Note: This value is defaulted from the Default Facility field on the User Profile page.
    Part
    The customer defined code of the part.
    Status
    The status of the RMA. Possible values:
    • Open
    • Cancelled
    • Closed
    • Approved
    • Deleted
    RMA Date
    The range of dates for which the RMAs must be displayed.
    Ship To
    The location to which the parts are shipped.
    Note: 
    • You must select the DropShipTo value in this field in case the shipment is delivered at an address other than the specified Ship To addresses.
    • This value is defaulted from the Default Ship To field on the User Profile page.
    RMA Number
    The unique code to identify the RMA.
    Apply Filter on Line Items
    If this check box is selected, the search criteria is based on the values specified in the Facility, Ship To and Part fields.
  3. Click Search. The RMAs list is displayed.
  4. Click View in the RMAs section. The RMA page with the line item details for the RMA is displayed.