Setting up parameters for Outside Processing

  1. Select Setup > Customer Profiles.
  2. Click Add. The Customer Profile page is displayed.
    Note: You can modify an existing customer profile using the Edit option corresponding to the facility.
  3. Select or review the facility for which the customer profile is created.
  4. Specify this information in the Outside Processing section:
    Current Work Order ID
    The next work order number used when creating the work order.
    Defect Tolerance
    The minimum (Warning) and maximum (Severe) acceptable tolerance percentage to generate an alert when a defect is identified.
    Scrap Tolerance
    The minimum (Warning) and maximum (Severe) acceptable tolerance percentage to generate an alert when a scrap is identified.
    Shipping Discrepancy
    The minimum (Warning) and maximum (Severe) acceptable tolerance percentage to generate an alert when the received quantities do not match shipped quantities.
    Processing Tolerance
    The minimum (Warning) and maximum (Severe) number of days acceptable to generate an alert when the actual time for the process exceeds the estimated time.