Unlocking users

The application can be configured to restrict a user from accessing the application , if the user specifies an incorrect password in a series of consecutive attempts.

If a user account is locked, only the admin can unlock the account by creating a new password.

  1. Select Security > Unlock User List.
  2. Click Unlock corresponding to user to be unlocked.
  3. Specify the new password and confirm password.
  4. Click Unlock.