Sending response for the Delivery Performance Review

Use this page to send the response to the Delivery Performance Review (DPR).

  1. Select Delivery Performance > View DPRs. The View DPRs search criteria page is displayed.
  2. Specify the criteria.
  3. Click Continue. The Delivery Performance Reviews page is displayed.
  4. Click Edit corresponding to the DPR on the Open DPRs tab. The Delivery Performance Review edit page is displayed.
  5. Review this information in the Shipping Information section:
    Facility
    The name of the location from where the demand for the parts is raised.
    Ship To
    The location to which the parts are shipped.
    Supplier
    The name of the supplier responsible for supplying the part.
  6. Review this information on the Part Information tab:
    Part
    The code of the part for which the DPR is published.
    Description
    The description of the part.
  7. Review this information on the Detail Information tab:
    Delivery Performance Review ID
    The code of the DPR.
    PO Number
    The purchase order (PO) number associated with the requirement.
    Required Date
    The date by which the part is required at the Ship To.
    Required Quantity
    The quantity of the part required by the customer.
    Issue Date
    The date on which the DPR is published.
    DPR Status
    The status of the DPR.
    Received Date
    The date on which the part is delivered.
    Received Quantity
    The quantity of the part shipped.
    ASN ID
    The Advance Ship Notice (ASN) number of the shipment.
    Receipt Number
    The receipt number associated with the ASN for the shipment.
    SMI Min Level Qty
    The minimum quantity of the part permitted in the inventory.
    SMI Max Level Qty
    The maximum quantity of the part permitted in the inventory.
    Release Number
    The release number associated with the purchase order.
    Total Claim Amount
    The total amount payable to the customer.
  8. Review this information on the Reasons tab:
    Code
    The code that indicates the reason for the delivery issue.
    Reason
    The description of the reason code.
    Demerits
    The number of demerit points for the delivery issue.
  9. Click on the Notes tab to review the customer attached files related to the DPR.
  10. Review this information on the Supplier Information tab:
    Response Required
    Indicates whether the response to the DPR is required .
    Contact Date
    The date on which the response is sent.
    Response Due
    The date by which the corrective action plan must be published.
  11. Specify this information on the Supplier Information tab:
    Contact Name
    The name of the user (supplier) who sends a response to the DPR.
    Phone
    The phone number of the user specified in the Contact Name.
  12. Click the Action Information tab. On this tab, you can:
    • Specify the corrective action plan in the Corrective Action field, and the Corrective Date.
    • Attach the files using Choose File option. Select the file and click Attach File.
    • Delete the attached files using the Delete File option.
  13. Review this information on the DPR History tab:
    Date
    The date on which the DPR is created or modified.
    Action
    The type of action performed on the DPR.
    Responsible
    The name of the user responsible for the action.
  14. Review this information on the Claims tab:
    Claim Code
    The code that indicates the claim amount corresponding to the DPR.
    Description
    The description of the claim code.
    Claim Amount
    The amount payable to the customer.
    Total Claim Amount
    The total amount payable to the customer.
  15. Click Submit.