Specifying the action informations

  1. Select Defective Materials > View DMNs. The View Defective Material Notices search criteria page is displayed.
  2. Specify the criteria.
  3. Click Continue. The Defective Material Notices page is displayed.
  4. Click Edit corresponding to the DMN on the Pending DMNs tab. The DMN Edit page is displayed.
  5. Specify this information on the Action Information tab:
    Containment Response Required
    Indicates that the containment plan is required to isolate the problem.
    Containment Response Due Date
    The due date to publish the containment action plan.
    Containment Plan
    The description of the containment actions to isolate the impact of the problem.
    Containment Date
    The date on which the containment plan is published.
    Containment Status
    The status of the containment action plan. Possible values:
    • Accepted
    • Rejected
    Customer Feedback
    The customer feedback for the containment action plan.
    Root Cause
    The potential cause of the problem.
    Corrective Response Required
    Indicates that the long-term measure (corrective action) is required to prevent the occurrence of the problem.
    Corrective Response Due Date
    The due date to publish the corrective action plan.
    Corrective Plan
    The corrective action plan with details of all the phases of the problem-solving process.
    Corrective Date
    The date on which the corrective action plan is published.
    Corrective Status
    The status of the corrective action plan. Possible values:
    • Accepted
    • Rejected
    First Corrected Shipment Date
    The date on which the first shipment with the corrected parts is sent.
    Customer Feedback
    The customer feedback for the corrective action plan.
    Customer Template
    The customer-defined template used for the containment or corrective action form.