Defining the search criteria for Return Material Authorizations

Use this page to specify the search criteria for the Return Material Authorizations (RMAs). The information such as the RMA number, RMA date and the authorization date is displayed.

  1. Select Receipts > View RMAs.
  2. Specify this information in the Search Criteria section:
    Supplier
    The name of the supplier responsible for supplying the part.
    Facility
    The name of the location from where the demand for the parts is raised.
    Part
    The code of the part for which the RMA is published.
    Status
    The status of the RMA. Possible values:
    • Open
    • Cancelled
    • Closed
    • Approved
    • Deleted
    RMA Date (MM-dd-yyyy)
    The date range for the search criteria. The RMAs created in this specified date range are displayed.
    Ship To
    The location at which the parts are received.
    Note: You must select the DropShipTo value in this field in case the shipment is delivered at an address other than the specified Ship To addresses.
    RMA Number
    The code of the RMA.
    Apply Filter (Facility, Ship To and Part) on Line Items
    If this check box is selected, the RMA with the line items associated with the specified combination of the Facility, Ship To and Part is displayed.
  3. Click Search. The RMAs are displayed in the RMAs section.
  4. Review this information:
    RMA Number
    The code of the RMA.
    RMA Date
    The date on which the RMA is created.
    Status
    The status of the RMA.
    Promised Delivery Date
    The date on which the part is agreed to be delivered.
    Authorization Date
    The date on which the RMA is authorized.
    Supplier
    The name of the supplier responsible for supplying the part.
    Extended Price
    The total price of the line item.
  5. Click View corresponding to the RMA number in the RMAs section.