Personal account setup
The account details can be updated by the users.
- User profile Admin creates a user account and assigns the login ID and password to the customer. The user account information is saved as the user profile along with the other details such as date, color and theme. The customer can modify the settings in the profile to customize the application based on the requirements.
- Product groups A product group is a user-defined set of parts used to customize the EMC and the alerts. Each product group includes sets of parts that are managed similarly in . Product groups assigned to events and alerts determine the parts for which the events and alerts are displayed. Each part can be assigned to only one product group.
- Email alerts Customer can configure to send alerts for various events. The alerts can be sent to the email address (saved in the user profile) for events such as the supplier publishing Advance Ship Notices (ASNs) for early or late shipments. Using the email alert, the account can be accessed to check the status without logging in to the application. The product groups can be used to configure each alert, based on which, the alerts are sent only for specific parts.
- EMC display
The Event Management Console (EMC) provides an overview of the account when the customer accesses the application for the first time. The EMC tracks various events, for example, late or early shipments, to identify the process exceptions.
Customer can configure the EMC to display only the events relevant to the daily work. The events can be classified as standard or priority events. The events are based on the role assigned by the administrator. The product groups can be used to configure each alert, based on which, the alerts are sent only for specific parts.