Creating or modifying the Customer Profile
Use this page to create or modify the customer profile information such as the characteristics set that determine how the application is used.
Note: To create a profile for a specific facility, the default profile
for All Facilities must be created.
- Select Setup > Customer Profiles. The Customer Profiles page is displayed.
- Click Add. The Customer Profile page is displayed. To modify an existing customer profile, click Edit corresponding to the facility.
- Select or review the facility for which the customer profile is created.
- Select the Adjust Ship Schedule Reject Level check box in the Schedule Commit section, to set the schedule characteristics for the suppliers.
- Select the Show Part Features check box to communicate the customer requirement to the supplier.
-
Select the Requirement Types for Demand
Summary check box to define the set of weeks based on the requirement
type.
Note: You can set the number of weeks and the requirement type in the No. of Weeks and Requirement Type Name field.
-
Click
Supplier List. The
Schedule Characteristics page is displayed.
Note: This option is displayed only if the Adjust Ship Schedule Reject Level check box is selected.
-
Select the Enable Data Lake
Synchronization check box in the Data Lake
Synchronization section, to synchronize the data of a specific
functionality with Data Lake within a specified period.
Note: You must use the Settings option corresponding to the Enable Data Lake Synchronization check box to set the sync frequency on the Data Lake Synchronization Settings page.
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Specify this information in the
Metrics section:
- JIT Tolerance (+/-)
- The leeway for a shipment before it is considered late or early.
- First Quarter starts at
- The month from which the first quarter begins.
- Generate Defect for Published DMN
- Indicates whether the number of defects reported in Defective Material Notices (DMNs) are added to the Parts Per Million (PPM) summary.
- DMN/DPR Time Frame
- The duration for which the average of the
DMNs Issued test and the Delivery Performance Reports (DPRs) Demerits Assessed
test are calculated over the time range of the Supplier Performance report, to
determine the test scores.
- Weekly
- Monthly
- Quarterly
- Yearly
- Select the Enable Global Track & Trace check box to enable the Global Track & Trace functionality for the selected facility.
-
Specify this information:
- Route Definition Responsibility
- Indicates whether the route templates
are defined by the internal user or the shipping company. Possible values:
- Internal
- External
- Shipment Status Update Type
- Indicates whether the shipment managers
send complete or partial updates for the shipments. Possible values:
- Full
- Partial
- Select the Enable Kanban check box to enable the Kanban functionality for the selected facility. See: Setting up parameters for Kanban
- Specify this information in the Outside Processing section. See: Setting up parameters for Outside Processing
-
Select the method to calculate the suggested quantity for the
Supplier Managed Inventory (SMI) part. These methods are available:
- Method 1:
- The result is converted to standard pack:
(MAX - MIN)/2 + MIN - QOH - QIT
- Method 2:
- Case 1:
QTY_PROD1 = ADR * DAYS_PROD1: If (QOH < QTY_PROD1) then SHIP_QTY = CEILING((QTY_PROD1 - QOH + CUR)/ STD.PCK) * STDPCK
- Case 2:
QTY_PROD2 = ADR * DAYS_PROD2: IF ((QOH + QIT - MIN - CUR) < QTY_PROD2) AND (DAYS_PROD2 < DAYS_IN_TRANS) then SHIP_QTY = QTY_PROD2 - QOH - QIT + MIN + CUR
- Case 3:
QTY_PROD2 = ADR * DAYS_PROD2: If ((QOH + QIT - MIN - CUR) < QTY_PROD2) AND (DAYS_PROD2 = > DAYS_IN_TRANS) then SHIP_QTY = QTY_PROD2 - QOH - QIT + MIN + CUR and SHIP_DATE = Second receipt day
- Abbreviations used:
- QOH = Quantity on hand
- QIT = Quantity In-Transit
- STDPCK = Standard Pack
- MIN = Minimum Quantity
- MAX = Maximum Quantity
- CUR = Cumulative Underrun (Currently Zero)
- ADR = Average Daily Release
- INTR = In-transit Quantity
- INTRDAYS = In-transit Time in days
- Scheduled Receipt
Dates (whether it is Mon to Friday or Mon to Sunday)
- 1st Receipt date
- 2nd Receipt date
- DAYS_ PROD1 = Number of Production days between today and 1st receipt date including the 1st receipt date.
- QTY_PROD1 = ADR * DAYS_ PROD1
- DAYS_ PROD2 = Number of Production days between today and 2nd receipt date NOT including the 2nd receipt date.
- QTY_PROD2 = ADR * DAYS_ PROD2
- Supplier Access Tracking
- Select this check box to track the number of days the supplier
accesses the SMI console. Possible values:
- All Suppliers - All Days
- All Suppliers - Week Days
- Custom
- Reason Code
- The reason code for the DPR.Note: A default reason code is defined by the customer to create a DPR automatically when the supplier does not access the console on the specified days.
- Specify this information in the Problem Reporting section. See: Setting up parameters for Problem Reporting
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Specify this information in the
Billing Preferences section:
- Billing Discount Account Number
- The account number set up with the supplier to provide discounts. This account number will be added to received (exported) invoices.
- Enable Invoice Surcharge Codes
- Indicates whether the surcharge codes are used when creating an invoice.
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Specify this information in the Invoice Preferences
section:
- Allow Zero Price Invoice Lines from PO
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Select this check box to generate invoices from the purchase order lines even if the value of the unit price field is set to zero.
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Specify this information in the
Discrete PO Preferences section:
- Ignore Fulfillment on Replace
- Indicates whether the parts shipped against the original purchase order (PO) are considered when a revised PO is published.
- Adjust PO Reject Level
- The option to modify the PO Reject Level for
the suppliers.
Note:
- You can select the suppliers using the Supplier List option. The PO Characteristics page is displayed.
- The Supplier List option is displayed only if the Adjust PO Reject Level check box is selected
- Date Appended To PO Number
- Indicates whether the date is included as part of the PO number.
- Check For Unviewed POs
- Select this check box to set modified purchase orders to No. This indicates that the PO has not been viewed.
- PO Confirmation Basis
- The parameter to define the Purchase Order Confirmation. Possible
values:
- PO Accept/Reject
- PO Viewed
- PPO Published
Note:- The PO Confirmation criteria for Unconfirmed PO is effective only from the date the purchase order is created and for new purchase orders. The old purchase orders have PO Date as the PO Confirmation Date.
- When the value in the PO Confirmation Basis field is set to PPO Published, only the first PPO Publish Action date is considered
- Specify this information in the Proposed Purchase Order section. See: Setting up parameters for Proposed Purchase Order
-
Specify this information in the Attachment Setup
section:
- Sync Attachments With IDM
- Select this check box to implement the IDM functionality.
- Sync Document Management attachments with IDM
- Select this check box to synchronize the files related to document management with IDM.
- Max Upload File Size
- The maximum size of the file to be uploaded.
- File uploads allowed per user (Per Day)
- The total number of files allowed to be uploaded by each user in a day.
- Enable Attachment Types
- Select this check box to enable the type of files required to be
uploaded by a supplier. See:Reviewing the list of Attachment TypesNote:
- The Setup option is displayed only when the Enable Attachment Types check box is selected.
- You can use the Setup option to define the type of documents required by the customer.
- Select Define File Extensions to define and allow only selected file formats. See: Defining File Types
- Specify these options in the Other Preferences section. See: Setting up parameters for Other Preferences
- Specify this information in the ASN Shipment/Serialized Part section. See: Setting up parameters for ASN Shipment or Serialized Part
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Select the
Supplier Mandatory Alerts
check box to enable the Supplier Mandatory Alerts
functionality for the selected facility.
Note: A customer can set up the mandatory alerts to notify the supplier of various events, only if this checkbox is selected.
- Specify this information in the RFQ Characteristics section. See:Setting up parameters for RFQ Characteristics
- Select the Auto Register Onboarded Supplier check box in the Supplier Registration section to register the onboarded supplier automatically.
- Select the Configure Wizard option in the Supplier Registration Wizard Element field to customize the steps for supplier registration wizard.
- Select the Manage Email Templates option in theConfigure Supplier Registration Email field to configure the email templates that are sent to the vendor or supplier for Registration.
- Click Save.
- Click Cancel or Delete.