Sending response for the Defective Material Notice
Use this page to send a response to the Defective Material Notice (DMN).
Note: You can modify only the DMNs with the status
Pending.
- Select Defective Materials > View DMNs. The View Defective Material Notices search criteria page is displayed.
- Specify the criteria.
- Click Continue. The Defective Material Notices page is displayed.
- Click Edit corresponding to the DMN on the Pending DMNs tab. The DMN Edit page is displayed.
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Review this information in the header section:
- Facility
- The name of the location from where the demand for the parts is raised.
- Ship To
- The location to which the parts are shipped.
- Supplier
- The name of the supplier responsible for supplying the part.
- Part Number
- The code of the part.
- Part Description
- The description of the part.
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Review this information on the
Header Information tab:
- DMN ID
- The code of the DMN.
- Reject Tag Number
- The code for the batch of parts for which the non-conformance is identified.
- Receipt Number
- The receipt number corresponding to the part associated with the DMN.
- Receipt Date
- The date on which the receipt is published.
- Sample Quantity
- The quantity of the part that is sampled.
- Rejected By
- The name of the user (customer) who identified the non-conformance for the part.
- Reason Code: Description
- The code and description of the cause for the non-conformance.
- PO Number
- The purchase order (PO) number associated with the part.
- Warning Only
- Indicates whether the
defects identified are considered to evaluate the supplier performance.
Note: The defects are considered for supplier performance evaluation only if this value is set to No.
- Received Quantity
- The quantity of the part specified as received by the customer.
- Rejected Quantity
- The quantity of the part rejected by the customer.
- Quantity Non-Conforming
- The quantity of the part non-conforming to the required standards.
- Rejected Date
- The date on which the parts are rejected.
- Source of Defect:Description
- The code and description of the source where the non-conformance is identified.
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Specify this information on the
Supplier Information tab:
- Supplier Authorization
- The code of the supplier (user) who authorizes the disposition for the part.
- Return Authorization Number
- The code to indicate that the batch of defective parts can be returned.
- Phone
- The contact number of the user specified in the Supplier Authorization.
- Authorization Date
- The date on which the disposition is authorized.
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Specify this information on the
Action Information tab:
- Containment Response Required
- Indicates that the containment plan is required to isolate the problem.
- Containment Response Due Date
- The due date to publish the containment action plan.
- Containment Plan
- The description of the containment actions to isolate the impact of the problem.
- Containment Date
- The date on which the containment plan is published.
- Containment Status
- The status of the containment action plan.
Possible values:
- Accepted
- Rejected
- Customer Feedback
- The customer feedback for the containment action plan.
- Root Cause
- The potential cause of the problem.
- Corrective Response Required
- Indicates that the long-term measure (corrective action) is required to prevent the occurrence of the problem.
- Corrective Response Due Date
- The due date to publish the corrective action plan.
- Corrective Plan
- The corrective action plan with details of all the phases of the problem-solving process.
- Corrective Date
- The date on which the corrective action plan is published.
- Corrective Status
- The status of the
corrective action plan. Possible values:
- Accepted
- Rejected
- First Corrected Shipment Date
- The date on which the first shipment with the corrected parts is sent.
- Customer Feedback
- The customer feedback for the corrective action plan.
- Customer Template
- The customer-defined template used for the containment or corrective action form.
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Click
Browse and select the
file. Click
Attach File, to attach
the selected files.
You can use the Delete option to delete the attached files.
- Click the Problem Description tab to review the details of the problem in the text box.
- Click the Disposition tab to review the disposition codes.
- Click the Claims tab to review the claim codes.
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Review this information on the
DMN History tab:
- Date
- The date on which the DMN is created or modified.
- Action
- The type of action performed on the DMN.
- Responsible
- The name of the user responsible for the action.
- Click Update or Cancel.