Adding or modifying a cancellation reason

  1. Select Settings > Event Guest Lists > Cancellation Reasons. The Cancellation Reasons page is displayed.
  2. Select a division and a site to which a cancellation reason must be added.
    Note: If you select the Master List site to add a cancellation reason, the cancellation reason is added to all the sites.
  3. Click New.
    Note: You can modify an existing cancellation reason, using the Edit option corresponding to the cancellation reason.
  4. Specify this information in the Edit Cancellation Reason page:
    Cancellation Reason
    The reason for cancelling the event guest list booking.
    Visible In Guest Portal
    Select this check box to view the cancellation reason in the guest portal.
  5. Click Save.