Rate Limits

To ensure optimal performance of SCS, rate limits are enforced on the gateway API. If the rate limits are exceeded, the gateway response includes a descriptive error message.

Rate limits provide a responsive interface for both developers and users of SCS.

SCS controls gateway traffic in 5-minute increments scheduled to ensure optimal performance. Each organization is limited to a maximum of 1,000 requests or 10,000 total records processed by GET and PUT requests every 5-minute increment.

Requests requiring more than 30 seconds for the completion of the database query are blacklisted. A descriptive error message is included in the gateway response, until the request is redesigned for efficient execution.