SCS and HMS integration

Sales and Catering Solution (SCS) is integrated with Hospitality Management System (HMS).

These applications are integrated to support activities such as sharing data and eliminating the requirement to check availability of room inventory in separate applications. This integration also facilitates users to use the respective application without moving back and forth between applications.

These updates are supported after the integration between SCS and HMS:
  • Inventory updates: The interface consistently updates the inventory in SCS and HMS applications, enabling users to efficiently work with the respective application.
  • Event/Group creation and updates: An event in SCS is automatically created as a group in HMS when the status of the event is changed to Tentative or Definite. SCS and HMS are synchronized for seamless exchange of information without updating applications separately.
  • Financial posting: The financial details of an event in SCS are posted to the group guest folio in HMS. All postings made to the group account including revenue, payments and advance deposits are sent from HMS to SCS for accurate invoicing and reporting.
  • Enhanced user experience of hotel mobile application: The integration of Infor hospitality CloudSuite provides a unique user experience such as online check in, booking dinning and asset reservation, and online check out, through hotel mobile application. The internal users (hotel) and external users (guests) can use the mobile application to complete the reservation processes. Infor SCS dining and asset reservations are associated with the guest reservation to support single guest itinerary integration. HMS sends and receives guest reservation information to support the enhanced user experience of the application.