Reservations

The Reservations page allows you to create a new reservation. The data displayed on this page is based on the values specified in these fields:

  • Site
  • Date
  • Service Period
  • Requests

This page comprises of these sections:

  • Reservation pace
  • Reservation Pace by Party Size
  • Cover Counts
  • Guests Awaiting Service
  • Event/Function Reservations
  • Guests In Service
  • Guest Served or Cancelled/No Show

This page also displays a Notes field to add information for each site and a specific date.

Note: You can use the List View Search field to search for a reservation using the Guest Name or Confirmation ID.
Reservation Pace
This section displays the information about the maximum bookings and the maximum number of guests the site can accommodate. The section also displays the actual booking data on the specific date.
Reservation Pace by Party Size
This section displays the information about the total number of bookings and guests present at a site on the selected date and time.
Cover Counts
This section displays the information about the total number of guests across all reservations and events, the guests being served or awaiting service, as well as the number of cancellations.
Guests Awaiting Service or Guests In Service or Guests Served or Cancelled/No Show
These sections display the reservation data such as the arrival time of the guests, the number of guests, name of the primary guest, and the Confirmation status.
Event/Function Reservations
This section displays the reservation data from the Events module. It shows the event name, assets, and contact information of events with functions that are utilizing assets from the Reservations module.

You can use this page to:

  • Book a reservation on the required date and time, using the Book Reservation option.
  • Create a duplicate of an existing reservation, using the Copy option.
  • Modify the reservation details, using the Edit option.
  • Change the reservation schedule to another date, using the Move option.
  • Cancel an existing reservation, using the Cancel option.
    Note: This option appears only after booking a reservation.
  • Reactivate a cancelled reservation, using the Reactivate option.
    Note: This option is displayed only after cancelling a reservation.
  • View the details of a reservation by clicking the reservation name or time.
You can also click ellipses on this page to:
  • View the reservation timeline, using the View Timeline option.
  • View the reservation floor plan, using the View Floor Plan option.
  • View the unallocated reservations in the parking lot, using the View Parking Lot option.
  • View the progress of the service period including estimated waiting period, using the View Service Pulse option.
  • View a list of currently scheduled servers, using the View Server Ledger option.
  • View a list of reservations, using the View Reservation List option.
  • View the current waiting period of different party sizes, activity types, and the list of guests awaiting to avail the service, using the View Wait Times option.
  • View the background image of the floor plan, using the View Reference Image option.
  • Clear all reservations from the previous dates that are still displayed in service, using the Clear All In Service option.
  • Modify the details related to the service period, using the Prepare for Service option.
  • Generate a document for one or more reservations, using the Batch Generate Documents option.
  • Download the reservation pace of a specific date, site, and service period, using the Download Printable Pace option.