Specifying a default template

The default template is used if a template that is specific to the recipient's locale or site cannot be identified. If a template has already been designated as the default template, a DEFAULT badge is displayed next to the name of the template. You can set only one default template for each notification type. If the default template is not displayed on the Custom Templates tab, the default template is on the Pre-Designed tab. The default template is always on the first row of the table.

  1. Select a notification type.
  2. Navigate to the Custom Templates tab or Pre-Designed tab.
  3. On the row of the template that you intend to set as the default, click the ellipsis button in the Action column then click Set as Default.