Duplicating a template

You can create a template by duplicating an existing template.

You can create one template per site and locale combination. If you attempt to create a second template for a site and locale combination, a message is displayed when you save the template.

  1. Select a notification type.
  2. To duplicate a custom template, click the Custom Templates tab. To duplicate a pre-designed template, click the Pre-Designed tab.
  3. On the row of the template that you intend to duplicate, click the ellipsis button in the Action column then click Duplicate. This opens a modal with pre-populated fields with the values of the template duplicated.
  4. Specify this information (indicated if the field is not editable):
    Template Name
    Specify a name for the template.
    Type Code (Not Editable)
    The notification type of the template you duplicated is displayed.
    Channel (Not Editable)
    Email is displayed. Email is currently the only available channel.
    Locale
    From the list, select the locale where the template is used.
    Site
    Specify the URL of the site that sends the notification. Leave this field blank to use the template in all of your sites.
    Sender
    Click the arrow and select the sender for this notification. When you click the arrow, a list of verified senders is displayed.

    See Senders.

    Subject
    Specify the subject of the email. You can include placeholder variables in the subject line.
  5. In the Body field, optionally edit the template.
  6. Click Save.