Enabling GenAI features through CloudSuite Self-Service Portal and Rhythm Services

To enable the GenAI Embedded Experience for Infor Rhythm for Commerce, the feature must be toggled on in CloudSuite Self-Service Portal (CSSP).

You must have the Admin role in CSSP to enable features. By default, your company's administrators listed in Infor Concierge will have this role in CSSP.

To learn more about CSSP, see https://docs.infor.com/ssp/latest/en-us/cssplib/default.html?helpcontent=landing.html.

Enabling all GenAI features for all tenants

  1. In CloudSuite Self-Service Portal, select Features from the side menu.
  2. From the Feature Type list, select GenAI.
  3. Click the Bulk Action button in line with the Feature Type list.
  4. From the Bulk Option list, select Enable All.
  5. Click Save.

Enabling all GenAI features for a specific tenant

  1. In CloudSuite Self-Service Portal, select Features from the side menu.
  2. From the Feature Type list, select GenAI.
  3. From the Tenant list, select the tenant for which to enable the GenAI features.
  4. Click the Bulk Action button in line with the Feature Type list.
  5. From the Bulk Option list, select Enable All.
  6. Click Save.

Enabling selected features

  1. In CloudSuite Self-Service Portal, select Features from the side menu.
  2. From the Feature Type list, select GenAI.
  3. From the Tenant list, select the tenant for which to enable the GenAI features.
  4. Under GenAI Embedded Experience, locate the rows for the GENAI and the ECOM Application options. Enable the features by selecting the check box.

    Enabling GENAI activates the LLM Passthrough APIs and Prompt Catalog functionality. These are required for the GenAI Embedded Experience to operate correctly.

  5. Click Save.

Enabling GenAI Features in Rhythm Services

After enablement in CloudSuite Self-Service Portal, you can manage individual enablement of GenAI features in Rhythm Services Feature Enablement for a granular control.
  1. In Rhythm Services, navigate to Feature Enablement.
  2. Select the GenAI Features tab. You can see a list of features and their corresponding GenAI Feature Type.
  3. Switch on or off the GenAI features you intend to use for your tenant.
    Note: 

    If the ECOM application is not enabled in the GenAI Embedded Experience in the CloudSuite Self-Service Portal, a banner is displayed on the GenAI Features tab in Rhythm Services Feature Enablement. Users are informed that the related features cannot be used or changed because prerequisite enablement is required in CloudSuite Feature Enablement.