Rejecting orders Customer users who are set up as approvers use this process to reject an order. Begin the rejection process. Complete one of these steps: From the Dashboard Orders for Approval Portlet widget, click Reject. In the Order Approval Details page, click Reject Order. You can access the Order Approval Details page in these ways: From the Order Approval List page, click the approval number. From the Dashboard Orders for Approval Portlet widget, click the approval number. From the email notification, click the order approval number or View Order Details. Optionally, enter a message to send to the requester. Click Proceed. If the requester can receive emails related to orders, then an email with details of the rejection is sent.