Duplicating a template

You can create a template by duplicating an existing template.

You can create one template per site and locale combination. If you attempt to create a second template for a site and locale combination, a message is displayed when you save the template.

  1. From the menu, click Notification Types.
  2. On the card for the notification type that contains the template that you want to edit, click Details.
  3. To duplicate a user-defined template, click the Templates tab. To duplicate a pre-designed template, click the Pre-Designed tab.
  4. On the card for the template that you are duplicating, select More > Duplicate.
  5. Specify this information:
    Template Name
    Specify a name for the template.
    Type Code
    Specify the notification type. If you accessed the Create Template form from notification type details, the notification type that you were viewing is displayed.
    Channel
    Email is displayed. Email is currently the only available channel.
    Locale
    From the list, select the locale where the template is used.
    Site
    Specify the URL of the site that sends the notification. Leave this field blank to use the template in all of your sites.
    Sender
    Click the arrow and select the sender for this notification. When you click the arrow, a list of verified senders is displayed.

    See Senders.

    Subject
    Specify the subject of the email. You can include placeholder variables in the subject line.
  6. In the Body field, optionally edit the template.
  7. Click Save.