EAN and UPC codes in quick order entry search

Follow these guidelines to ensure that EAN and UPC code searches function as anticipated:
  • In the product information management program, use one of these keys for EAN codes:
    • ItemEAN
    • ProductEAN
  • In the product information management program, use one of these keys for UPC:
    • ItemUPC
    • ProductUPC
  • Ensure that the keys are included in the International Code field in the Application Details form.

    See Setting up international codes.

  • If you do not use one of the recommended keys for EAN, then any code in the International Code field that contains the string EAN is considered to be an EAN code. Similarly, any code that contains the string UPC is considered to be a UPC code.

Known issue

Users must specify the whole UPC or EAN code to trigger search results. Partial entries do not trigger results.