Click to collect

After you set up click to collect, customer users and consumer users can select the location where they will pick up their orders.

To specify the stores that you can use as pickup locations, use the Store Types and Stores forms. In the Store Types form, set up a store type as a pickup location type. In the Stores form, associate the store with the pickup location type, and then specify a warehouse to link to the store.

Users who have permission to use click to collect can select Pickup as their delivery method. They can select Pickup from the Location Selector widget when they browse for products. They can also select Pickup during checkout.

After they select Pickup, they can choose the store where they will pick up their order. Use the Roles form to specify that users assigned to a role have permission to use click to collect.

To be available for selection, a store must meet these criteria:
  • The store must have a pickup location store type.
  • The store must be associated with a warehouse.
  • The warehouse must be visible.
  • The warehouse must be assigned to the customer's warehouse group.

If you have specified Google Map API information in the Business Center, then customers can select the pickup location from a map. If you have not specified Google Map API information, then customers select the pickup location from a list.

If customers select the pickup option, they must also select Invoice as the payment method.