Enabling the unit of measure and ordering an item in the base unit

To order an item in the base unit instead of the price unit of measure on the web shop, use the Application Properties form in the Business Center and complete these steps:

Note: Do not enable both setups at the same time as it will cause issues and inaccuracy in the unit of measure in the web shop.
  1. Sign in to the Business Center with tenant administrator credentials.
  2. Select Application Setup > Application Properties.
  3. Specify this information:
    Ordering.Multiple Units of Measure

    Specify true to order an item in the base unit instead of the price unit of measure. The base unit is displayed next to the Quantity field in the web shop. The conversion factor is displayed under the item name if the price unit and the unit of measure beside the Quantity field are different.

    Ordering.Select Ordering Unit

    Specify false. Enabling this application property is considered an incorrect setup that can cause inaccuracy in the unit of measure.

    Ordering.Include Base Unit in Unit Dropdown
    Specify false. Enabling this application property is considered an incorrect setup that can lead to inaccuracy in the unit of measure.
    Ordering.User Default Ordering Unit
    Specify false. Enabling this application property is considered an incorrect setup that can cause inaccuracy in the unit of measure.
    WebService.OrderLine WebService Method
    Specify the web service to use to retrieve pricing information from the ERP. You can specify CatalogPrice or OrderLinePrice. Set the value to OrderLinePrice for ERP to do the calculations. We recommend to use this value when using the multiple units of measure feature. If you set the value to CatalogPrice, this uses manual calculations which may display inaccuracies in the total price.
  4. Click Save.
  5. Optionally, enable the Use Sales UOM for Ordering feature element to specify the users who can see the sales unit next to the Quantity field. With this feature element, the users can order an item using the sales unit instead of the base unit of measure. This feature element is in conjunction with the Ordering.Multiple Unit of Measure application property.
    1. In the Business Center, select Application Setup > Roles.
    2. Click the name of the role whose users can order items in the sales unit of measure.
    3. In the Feature Elements section, select the Use Sales UOM for Ordering check box.
    4. Click Save.