Order return notification variables
| Variable | Source | Notes |
|---|---|---|
| openingText | Form: Texts Page Name: Text: |
|
| openingMessage | Form: Texts Page Name: Text: |
|
| dateSubmittedText | Form: Texts Page Name: Text: |
|
| dateSubmittedValue | The date that the user submitted the return request | |
| firstNameText | Form: Texts Page Name: Text: |
|
| firstNameValue | The first name of the user who submitted the return request | |
| lastNameValue | The last name of the user who submitted the return request | |
| lastNameText | Form: Texts Page Name: Text: |
|
| contactNumberText | Form: Texts Page Name: Text: |
|
| contactNumberValue | ||
| emailText | Form: Texts Page Name: Text: |
|
| emailValue | Form: Order Details Field: Shipping Address |
The email address of the user who submitted the return request |
| customerIDValue | Form: Order Details Field: User Name |
The ID of the customer who submitted the return request |
| customerNameText | Form: Texts Page Name: Text: |
|
| customerNameValue | The name of the customer who submitted the return request | |
| notesValue | ||
| orderHeaderText | Form: Texts Page Name: Text: |
|
| orderNumber | The ID of the order that is the subject of the return request | |
| detailsHeaderText | Form: Texts Page Name: Text: |
|
| productHeaderText | Form: Texts Page Name: Text: |
|
| quantityHeaderText | Form: Texts Page Name: Text: |
|
| customerItemText | Form: Texts Page Name: Text: |
|
| itemNumberText | Form: Texts Page Name: Text: |
|
| originalQuantityText | Form: Texts Page Name: Text: |
|
| reasonforReturnText | Form: Texts Page Name: Text: |
|
| orderLines.0.returnedQty | The quantity that the is user wants to return | |
| orderLines.0.returnReason | The reason for the return | |
| orderLines.0.shipmentLines.0.warehouseInfo.items.0.name | Form: Order Details Field: Item Name |
|
| orderLines.0.shipmentLines.0.warehouseInfo.items.0.baseUnit | Form: Order Details Field: Quantity |
|
| orderLines.0.shipmentLines.0.warehouseInfo.items.0.imageURL | ||
| orderLines.0.shipmentLines.0.warehouseInfo.items.0.quantity | Form: Order Details Field: Quantity |
|
| orderLines.0.shipmentLines.0.warehouseInfo.items.0.itemPrice | Form: Order Details Field: Price |
|
| orderLines.0.shipmentLines.0.warehouseInfo.items.0.itemNumber | Form: Order Details Field: Item Number |
|
| orderLines.0.shipmentLines.0.warehouseInfo.items.0.lineAmount | Form: Order Details Field: Sum |
|
| orderLines.0.shipmentLines.0.warehouseInfo.items.0.itemPriceUOM | Form: Order Details Field: |
|
| orderLines.0.shipmentLines.0.warehouseInfo.items.0.deliveryMethod | Form: Order Details Field: Delivery Method |
|
| orderLines.0.shipmentLines.0.warehouseInfo.items.0.customerItemNumber | ||
| closingText | Form: Texts Page Name: MailOrderAcknowledge Text: closing |
|
| currencyCode | Form: Order Details Column: Price currency label |
You can verify the value in the location listed in the Source column. The ERP is the system of record for the information. |
| contactText | Form: Texts Page Name: Text: |
|
| footnoteText | Form: Texts Page Name: MailOrderAcknowledge Text: footnote |