Payment methods on orders

The way that payment methods are handled on orders depends upon your ERP.
If your ERP supports the use of the <PaymentMethodCode> element in the SalesOrder BOD, then these conditions apply to payment methods:
  • If the order was created directly in the ERP, the description of the payment method code used on the order is displayed on orders in the web shop. Use the Codes form in the Business Center to define the description of each payment method code.
  • If the order was created in the web shop, then the payment method code depends upon whether the ProcessSalesOrder BOD has been replicated in the ERP.
    • Before the BOD is replicated in the ERP, the payment method that is displayed on orders and notifications is the same as the payment method that the customer selected during check out. For example, if customers choose Invoice as the payment method during checkout, then Invoice is displayed as the payment method.
    • After the BOD is replicated, the payment method is updated to show the payment method code from the BOD. In the web shop, the payment method mapped to the code is displayed. For example, if you mapped the Invoice payment method to the Cheque payment method code, then Cheque is displayed as the payment method in the web shop and in the order notification email. Use Payment Method Details form to map the payment method that customers select in the web shop to a payment code.

If your ERP does not support the use of the <PaymentMethodCode> element in the SalesOrder BOD, then the payment method is not displayed on orders in the web shop or email notifications.