Product recommendations

Use product recommendations to suggest other products to your customers. You can create multiple types of recommendations, such as upsell recommendations, cross-sell recommendations, or suggested replacement products.

To set up product recommendations, use inriver PIM or Infor AI Platform. If you are using inriver PIM, update your model to include the product recommendation types that you can use. Then, use the Enrich module to associate items with each other based on the recommendation types.

If you are using Infor AI Platform, ensure that it is provisioned on your tenant and has a working integration with your ERP.

After you set up recommendations, use the Product Recommendation widget to show recommendations in your web shop.