Setting up criteria for Edit Customer Order

To set up criteria used to check if an existing customer order is editable in the web shop.

  1. In the Business Center, select Application Setup > Application Details .
  2. In the Filter field, select Ordering.
  3. Specify the values for these fields:
    Edit Order Cutoff Time

    Specify a UTC time (hh:mm:ss) for editing an order. The user's current date and time in UTC must be before the order header’s requested delivery date and edit order cutoff time. For example, order number OR001 has a header requested delivery date of 2023-08-25T. The edit order cutoff time is set to 18:00:00. It means that users can add items to OR001 until 2023-08-25T18:00:00Z. Beyond this, for instance, 2023-08-25T18:00:01Z, you cannot edit OR001 anymore.

    If the cutoff time is undefined, the criteria will not include the date and time.

    Editable Order Payment Code
    Specify one or more payment code of orders that is editable. This field accepts comma-separated values and is not case-sensitive. Ensure the payment code defined is for the invoice.
    To check the payment code mapped for the Invoice, in the Business Center, select Payments. In the Payment Method column, click Invoice. Select the Payment Code drop-down to view available values.
    Editable Order Status
    Specify one or more header status of orders that is editable. This field accepts comma-separated values and is not case-sensitive. For example, Approved, Allocated, are accepted values.
    To check the order status values, in the Business Center, select Codes. In the Code Type, select POStat and click Search. The codes that are displayed in the Code column are the replicated SalesOrder BOD statuses.
  4. Click Save.