Order transactions

In an Order transaction, an order is generated based on a purchase order that a user submits in the procurement system.

Limitations and requirements

Before your customers can use Order transaction, you must set up the customer record and customer user.

To process OrderRequest transactions, these criteria must be met:
  • You must use CloudSuite Distribution as your ERP.
  • The customer must use the cXML protocol.
  • The cXML order customer user cannot be a multi-customer user.
  • The user that is identified in the cXML OrderRequest document must have a status of Unlocked in the Business Center. The user must also exist in Rhythm Portal.
  • The OrderRequest document must contain required information.

    See Requirements for cXML OrderRequest files.

  • If you have set up single sign on in Rhythm for Commerce, you cannot use Order transactions.