Completing step one with order delivery

If customers click Delivery during step one of the checkout process, then they specify where they want their orders delivered.

Users can specify a default address. This address is selected automatically when users begin the checkout process. Users can select a different address from the address list. In the list, the user's favorite addresses are listed first. If only one address is defined for the user, then that address is selected.

The choices that users can make during step one depend upon how the Business Center and Rhythm Portal are set up. This table shows the available functions:
Function Description
Group order lines into deliveries by shipping address If the Order Line Shipping Address feature element is selected for the user's role, then the user can arrange order lines into separate deliveries based on shipping address. Users must select ERP addresses for the order lines.
Ship all lines in the order to the same address If users select a shipping address at the header level of the order, they can select either an ERP address or a web only address. If the Order Line Shipping Address feature element is not selected for a user's role, then the user can only select an address at the header level.
Group order lines into deliveries by order date Users can group order lines into deliveries by order date during step one of checkout if these criteria are met:
  • The Show Delivery Date Picker in Step 1 configuration of the Order Checkout widget is set to Yes.
  • The Order Line Req Del Date feature element is selected for the user's role.

If the Get Confirmed Delivery Date feature element is also selected for the user's role, then the dates are confirmed by the ERP. If the feature element is not selected, then the dates are requested dates only.

If the Get Confirmed Delivery Date feature element is selected for the user's role, the user can also select dates during step 2 of the checkout.
Select one delivery date for the order Users can select one delivery date for the order during step 1 if these conditions are met:
  • The Show Delivery Date Picker in Step 1 configuration of the Order Checkout widget is set to Yes.
  • The Order Line Req Del Date feature element is cleared for the user's role.
Delivery methods If the Choose Delivery Method feature element is selected for the user's role, then the user can select one delivery method for the entire order. If the Choose Multiple Delivery Methods feature element is selected, then the user can select a different delivery method for each line in the order. If neither feature element is enabled, then the delivery method is determined by the ERP.
Warehouse selection Customers can select the warehouse that sends their orders if these conditions are met in the Business Center:
  • The Ordering.Select Warehouse application property is set to true
  • The Select Order Warehouse feature element is selected for the user's role
  • The Get Confirmed Delivery Date feature element is not selected for the user's role
Users can select from any visible warehouse in their top priority warehouse group. They can also select a default warehouse.

This feature is available for customer users only.
Store selection Customers can select the store that sends their order if these conditions are met in the Business Center
  • The Ordering.Select Shipping Option application property is set to true
  • Stores have been assigned to delivery store types and warehouses have been associated with stores
  • The Select Order Warehouse and Warehouses feature element are selected for the user's role
  • The Get Confirmed Delivery Date feature element is not selected for the user's role
Cost center Customer users can select the cost center to associate with an order if these conditions are met in the Business Center
  • The Ordering.Cost Center Enabled application property is set to true.
  • Cost centers are created in the Cost Centers form and associated with the customer user.

If a product is out of stock, customers can still place orders for it. If a product is unavailable or is not stored in the selected warehouse, customers cannot place an order for it. To complete the checkout process, customers must remove unavailable items from the order or select a different warehouse. Customers are notified if a product is unavailable.