Designating the OrderRequest customer user
-
Verify that the Submit cXML Order feature element is enabled for
the role that you plan to assign to the customer user:
- In the Application Setup section of the Business Center, click .
- Click the role that you plan to assign to the cXML customer user.
- Verify that the role type is Customer User.
- Verify that the check box is selected.
- Click .
- In the Users section, click .
- Click the user name of the cXML Order user.
- In the User Roles section, select the check box for the role where you enabled the Submit cXML Order feature element.
- Ensure that customer groups are not assigned to the user. The cXML Order customer user cannot be a multi-customer user.
-
Verify that the user exists in Rhythm Portal:
- Sign in the web shop as an administrator.
- Select .
- Click Users and Organizations.
- Verify that the user is listed.
- Click .