Enabling the receipt of order approval notifications

To receive notifications for pending and rejected order approvals, users must be assigned to a role that includes the Send Mail On Order feature element.

  1. Select Application Setup > Roles.
  2. To add the feature element to an existing role, click the name of a role. Ensure that you select a role that has the Customer User type. You can also create a new role.
  3. In the Feature Elements section, select the Send Mail On Order check box.
  4. Click Save.
  5. Select Users > Users.
  6. Click the name of the user who receives notifications, or create a new user.
  7. In the User Roles section, select the check box for the role that you set up in steps 1 through 4.
  8. Click Save.
  9. Repeat steps 5 through 8 to enable notifications for additional users.