FAQs for advanced users

What is a regular user? What is an advanced user?

By default, users from your company can have one of two roles: regular user and advanced user. Any user can place an order for your company. An advanced user can also add users to the website.

How do I add users to the website?

  1. Sign in to the website as a reseller administrator.
  2. Select My Account > Settings or click the My Account button on the Home page.
  3. In the Authorized Personnel section, click Add New.
  4. Specify the user's first name, last name, and email address.
  5. Optionally, select a customer group from the Customer Group drop-down list.
  6. In the User Roles section, select the roles to assign to the user. You can select more than one role.
  7. Click Add.

How do I remove a user?

  1. Sign in to the website as a reseller admin.
  2. Click My Account.
  3. In the Authorized Personnel section, click the X next to the name of the individual.
  4. In the Confirmation dialog, click OK. The user's account is removed.