Step one: shipping

If users are assigned to a role that has the Click to Collect feature element, then they can choose to pick up their orders or have their orders delivered. If you use Infor Cloud Suite Distribution as your ERP, then you can set up click to collect for customer users. If you use Infor M3 CE or 13.4 as your ERP, then you can set up click to collect for consumer users and customer users.

If customers are not allowed to use the click to collect feature element, then their orders must be delivered.

The procedure that customers use to complete step one of the checkout process depends upon whether the order is picked up or delivered.