Checking out

When customers have finished adding products to the shopping cart, they can begin the checkout process.

If the customer user is a PunchOut user, then a TRANSFER CART button is displayed. The user clicks this button to complete the purchase in the e-procurement system.

See Customers and procurement systems.

For all other users, the checkout process begins when the user clicks the CHECK OUT button. The checkout process has five steps: Shipping Information, Delivery, Payment, Review, and Confirmation.

The actions that your customers can perform during each step of the checkout process depend upon these factors:
  • The feature elements assigned to the user's role in the Business Center
  • The application details set up in the Business Center during tenant provisioning
  • The application properties set up in the Business Center during tenant provisioning
  • The ERP that is integrated to Rhythm for Commerce

After customers place their orders, they can review their orders on the Order History page.