Customers and your databases
This table shows the types of actions users can take on your website and the result of those actions in your databases:
Customer action | Database change |
---|---|
Places an order | The order is created in the Rhythm Commerce database. A SalesOrder BOD is then sent from e-Commerce to the
ERP. |
Creates a template order | The order is created in the Rhythm Commerce database. Template orders are not sent to the ERP. |
Edits contact information | For customer users, the Customer User record in the Rhythm Commerce database is updated. For consumer users, the Consumer User record in the Rhythm Commerce database is updated. |
Edits account preferences | For customer users, the Customer User record in the Rhythm Commerce database is updated. For consumer users, the Consumer User record in the Rhythm Commerce database is updated. |
Changes a password | Updates the Rhythm User record in Rhythm Portal. |
Adds, edits, or deletes an authorized user | Updates the Customer User records in the Rhythm Commerce database and Rhythm Portal. |
Specifies a search term that yields no results | Updates Zero Hit Management records in the Rhythm Commerce database. |
Registers for a consumer user account | The user is created in the Rhythm Portal and Rhythm Commerce databases. In Rhythm Commerce, the user is created as a consumer user. |
Consumer user specifies addresses during checkout | The addresses are created in the Rhythm Commerce database. If the WebService.Send User Address application property has been set to true, then the addresses are created in the ERP database. |