Order approval notifications
As an order request moves through the approval process, notifications are sent to
stakeholders.
This table shows a summary of when notifications are sent and who receives them:
| Action | Notifications |
|---|---|
| Requester submits an order for approval | Approvers in first approval group receive notification that an order is pending approval. |
| Requester cancels request before final approval. | Approvers who are currently evaluating an order for approval receive a notification. For example, if you have two approver sequences, and a user in the first approver sequence has approved the order, then the users in the second sequence receive the cancellation notification. |
| Approver rejects an order | The requester receives a rejection notification. |
| Approver approves an order |
The requester receives an approval notification. Users in the next approver sequence receive notification that an order is pending approval. If the approver is in the last approver sequence or in the only approver sequence, then the order is submitted. An order confirmation notification is sent to the final approver and the requester. |